This Privacy Policy explains how ZQAVA ("ZQAVA", "we", "us", or "our") collects, uses, discloses, and protects information when you access or use our website, application, marketplace, and related services.
ZQAVA is intended for adults. You must meet the minimum age requirements applicable to your location to create an account or use our services.
Information we collect
Information you provide
When you create an account, build a profile, make a booking, become a companion, contact us, or otherwise interact with ZQAVA, you may provide information such as:
- Name and profile information
- Email address and phone number
- Profile photographs
- Location or city
- Interests and activity preferences
- Availability and booking information
- Messages and communications
- Information submitted during verification
- Customer support requests
Information collected automatically
We may automatically receive certain technical and usage information when you use the platform, including device information, browser type, IP address, pages viewed, approximate location, and interaction data.
How we use information
We may use information to:
- Create and manage your account
- Display and personalize profiles
- Facilitate bookings and experiences
- Process payments and related transactions
- Communicate with you about your account
- Provide customer and safety support
- Detect fraud, abuse, and policy violations
- Improve the platform and user experience
- Maintain platform security
- Comply with applicable legal obligations
Payments
Payments may be processed through third-party payment providers. Depending on the payment method used, payment information may be collected and processed directly by the applicable provider.
ZQAVA may receive transaction-related information necessary to confirm bookings, process refunds, prevent fraud, and maintain transaction records.
Security
We use reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based service can guarantee absolute security. You are responsible for keeping your account credentials confidential and notifying us if you believe your account has been compromised.
Data retention
We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, prevent abuse, and comply with legal obligations.
Your choices
Depending on applicable law, you may have rights relating to your personal information, including rights to access, correct, update, or request deletion of certain information.
You may also be able to update profile information through your account settings or contact us regarding privacy requests.
Children
ZQAVA is not intended for children. We do not knowingly allow individuals who do not meet the applicable minimum age requirement to use the platform.
If you believe a child has created an account or provided personal information to us, please contact us.
Changes to this policy
We may update this Privacy Policy from time to time. When changes are made, we will update the "Last updated" date shown at the top of this page.
Continued use of ZQAVA after an updated policy becomes effective may constitute acceptance of the revised policy where permitted by applicable law.
Contact us
If you have questions about this Privacy Policy or how your information is handled, contact: